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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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Where do you source your items of clothing etc.?Predominantly from house clearances. We also, purchase from dealers and private individuals and in soma cases dead shop stock.
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Can I come and view your clothing?We do not have a physical shop at the moment, but you can visit us every Monday in Covent Garden Jubilee Market.
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How much is the postage in UK?We are posting all items for free within the UK
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What is your return policy?We accept a 14 day return policy, starting from the time, when the delivery status shows that it was delivered to you. The shipping cost are non - refundable. Also, it is the buyers responsibility to arrange the return. If a parcel has not arrived or lost in transit please get in touch with us at : contact@juststandout.shop.
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Do you post abroad and how much is the postage?We accept orders from all over the world. At this precise moment we are only using Royal Mail Tracked, fixed price delivery for £30.
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How do I know the sizing of your clothing?We purposely do not use the standard sizes like S/M/L etc. as they seem to vary widely over the decades and countries. We have our own measuring chart in inches and centimetres .
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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